A Collection of Links

Q&A

When we do support for customers we often include links to relevant blogposts. Here is a list of posts we refer to most often.

• Move your WatchDirectory Install to another Computer
  How to transfer your tasks.
  
  
• Send a Task Backup to Support
  Sometimes we need to "see" your task to give proper support.
  
  
• Run Tasks as a Windows Service
  Describes some common problems and workarounds when a task isn't working properly when started as a Windows Service.
  
  
• How Many Tasks does WatchDirectory support
  When people have a lot of tasks (more than ~30), this post gives some ideas how you can reduce that number.
  
  
• Use GMail with WatchDirectory or WatchFTP
  What settings do you need to send email using GMail (and probably other web-based email providers).
  
  

WxRemote version 1.1 Released

We have just released a new version of our WxRemote program. WxRemote is a set of programs that shows you the status of WatchDirectory and WatchFTP tasks on other computers.

New in this Release

• Spanish and French translations
• A lower cost "Standard Edition" is implemented
• Several other small improvements and fixes

Free Upgrade

Current customers (v1.0 release) can install the current release "on top" of their current version. Your v1.0 license key will be recognized as a "Professional" license.

WxRemote is available in 4 languages:

English, German, Spanish and French

Future version

Soon work will start on WxRemote version 1.5. The Professional version will have a Web Interface - Check your tasks with your mobile phone or web browser!
Version 1.5 will be a free upgrade for all WxRemote customers.

How I use File Viking

I run a local medical transcription service company. I subcontract many medical transcriptionists throughout the United States. Doctors upload voice files to me, I distribute the voice files to my transcriptionists, and the transcriptionists upload finished, transcribed documents back to me.

We follow strict naming conventions so we know at a glance what is new, what needs QA, and what is finished. When I receive finished work, I open the folder of work, QA it for errors, then rename it appropriately and place it in a File Viking basket to be placed into the correct finished location on my system.

I process approximately 50 folders of work per day. Using File Viking keeps this entire process virtually seamless.

Maneuvering around in Explorer to get things into the right spot can make your head spin, especially if you do it as often as I do. This product has been wonderfully useful. And I keep thinking of new things I want to try with it to see if I can streamline even more of my day!

Lori Miller
USA Transcription Services Incorporated

File Viking v1.1 Released

A few days ago we released a new version of our innovative file manager File Viking. This is a free upgrade for customers, just download the current version from the File Viking website.

What's New

We implemented 2 new actions to manipulate pictures:

• Create Thumbnail - Use this action to resize images you drop on a basket.
• Convert Image - Use this action to convert between image formats (for example from BMP to PNG)

Both actions can be used as a parent or child of other actions so, for example, you can use the "output" of the Create Thumbnail action as the input of the Upload and/or Email action.

Future releases will add more image manipulation actions, for example to "watermark" your pictures.

Also new: the French language version of File Viking. File Viking is now available in English, German, Spanish and French!