Gandlake is a market leader in the supply of web channels, e-Transaction solutions, document storage, print and mail management and site wide authentication models.
Having experienced significant growth and increased demand for their services, Gandlake required an automated file handling solution which would improve the reliability of their services.
"In order to service file transfers uniquely for many individual clients at any one time we needed a scalable system which could handle multiple file uploads from our customers". said Paul Shepherd, IT Systems Administrator, at Gandlake.
Through research we found the product WatchDirectory and quickly established that its rich set of features gave us the perfect solution to our problem.
We have been using the product for several years now and it has proved invaluable to the business. It does not end there, I have to give a special mention to the Support we receive on the odd occasion when we have raised a query, you know that a reply is going to come quickly which is more important than one of those annoying automated processes.
Many Thanks to you and your team Gert.